管家式服务 无忧售后
Comprehensive After-Sales Support

R&D, manufacturing, sales, installation,
after-sales integrated services, eliminating the trouble of three parties; 

10-year warranty on core components; 

Self-operated after-sales service team, rain or shine; 

48-hour after-sales commitment for repairs. 

环保可持续
Environmentally
friendly & sustainable

Through sustainable material selection and energy-saving technologies,
Promote the sustainable development of society. 

With our efforts,
95% of Homelift components can be recycled for recycling.

Q & A

Why Screw-driven lift? What are the differences

  • A|When considering the ideal homelift for your residence, it's crucial to evaluate the options that best align with your requirements. Residential homelifts are available in three primary types based on the driving mechanism: screw-driven, traction, and hydraulic.

Are there any safety issues that I should be concern about?

  • A|In the event of a malfunction, safety measures are rigorously implemented to ensure the well-being of all individuals involved. Firstly, it is paramount to emphasize that in case of a power outage or malfunction, there is no risk of the elevator experiencing a sudden fall or collision at the top. Under normal circumstances, the elevator will come to a halt at its current position. For internal passengers, various options are available for prompt action. They may choose to manually operate the elevator using the control panel or utilize the built-in telephone system to notify family members or contact our maintenance personnel for immediate assistance. Additionally, external individuals can access the elevator's exterior with a triangular key to facilitate the safe evacuation of internal passengers. Furthermore, our elevators are equipped with external operation panels, facilitating the swift resolution of faults and the restoration of normal elevator operations through straightforward procedures. It's noteworthy that our elevators come standard with an uninterruptible power supply, ensuring continued functionality even during power outages, thereby alleviating concerns about being trapped inside the elevator. Rest assured, our commitment to safety and reliability remains unwavering, and we stand ready to provide comprehensive support and assistance to address any unforeseen circumstances. Should further clarification or assistance be required, please do not hesitate to contact us. Your safety and satisfaction are of utmost importance to us.

How much does the Homelift load and how many people can it carry?

  • A|At present, in accordance with domestic household Homelift regulations, we have introduced two product specifications tailored to varying needs. These specifications include a rated load of 250 kg, accommodating 3-4 people, and a load of 400 kg, suitable for 4-6 individuals. Our dedicated sales team is committed to recommending the most suitable size and specification based on the dimensions of the room type within your residence. Your satisfaction and safety are our priority, and we strive to provide personalized recommendations to enhance your living space.

Is your brand imported? How do you ensure security

  • A|We are proud to be an imported brand originating from the United Kingdom, with our core components, including the nut screw, imported from Europe and assembled and produced in Suzhou. While ensuring excellent product quality, we strive to maintain competitive pricing, allowing a wider range of customers with discerning needs to access and benefit from our products. In terms of safety performance, our Homelifts incorporate cutting-edge nut screw technology, ensuring there is no risk of falling. Additionally, our elevators are equipped with multiple protection systems, encompassing aspects such as running speed, upper and lower limits, door lock control, and more, all meticulously designed to guarantee the safety of passengers at all times.

What are the procedures for reserving civil works for the installation of Housty Home Homelift?

  • A|Reserving civil works for the installation of Housty Home Homelift involves a streamlined process tailored to ensure seamless integration into your home environment. Our Homelifts have relatively low requirements for civil construction, eliminating the need for a pit and providing their own hoistway. With a minimum top floor height requirement of 2300mm, installation options include positioning in the middle of the stairs, within the hoistway, wall installation, and other methods. Throughout the purchasing process, our dedicated sales team offers personalized, one-on-one professional services. We conduct a minimum of three site visits for each project, beginning with a complimentary initial visit to assess the feasibility of installing our Homelift in your home. Subsequently, after the contract is signed, our sales staff collaborates with the construction party appointed by you to conduct a detailed civil construction handover. Finally, prior to the official installation of your Homelift, our sales representatives return to the site for a final civil review. Our commitment to customer service extends beyond mere installation, offering a full-process, one-to-one private customized experience. With Housty Home Homelifts, you can rest assured that every aspect of your purchase, installation, and after-sales support is comprehensively addressed, ensuring peace of mind throughout your Homelift journey.

We are a house that has been renovated for a few years, can we install an elevator?

  • A|There is no problem, as long as there are enough reserved dimensions, the elevator will not destroy the decoration of other homes when installed. Our entire construction process is also a small amount of noise and dust-free construction, and you do not need to move outside during the construction process, and the construction and life do not interfere with each other.
Sample book Download
-->
Menus Cases Experience Tel